b9998 Privacy Policy for Pakistan Players

1. Overview

b9998 operates the online gaming platform available at b9998.fun. This Privacy Policy describes our practices regarding the collection, use, storage and protection of personal information provided by players in Pakistan and elsewhere who use our platform.

This policy applies to all information we collect through our website, your registered account, payment transactions in PKR and any communications you have with our support team. It should be read alongside our Terms and Conditions and Responsible Gaming policy.

We take data privacy seriously. The information below is written in plain, straightforward English so that every Pakistan player understands exactly how their data is handled at b9998 – not buried in legal jargon.

2. What Personal Information We Collect

When you register and use b9998, we collect the following categories of personal information:

Category	Examples	When Collected
Identity Data	Full name, date of birth, CNIC number	Registration and KYC verification
Contact Data	Mobile number, email address, city	Registration
Payment Data	JazzCash / Easypaisa account reference, bank details	Deposit and withdrawal requests
Account Activity	Login history, bet history, game sessions, balance records	Ongoing platform use
Device & Technical Data	IP address, browser type, device model, OS version	Every site visit
Communications Data	Support chat logs, emails sent to b9998	When you contact support
Verification Documents	CNIC copy, selfie, proof of payment method	KYC / identity verification

We collect only what is reasonably necessary for the purposes set out in this policy. We do not collect sensitive personal data such as biometric information, health records or political views.

3. How We Collect Your Information

3.1 Directly from you. Most of your personal data comes directly from you when you register an account, complete identity verification, make a PKR deposit, request a withdrawal or contact our support team.

3.2 Automatically. When you visit or use the b9998 platform, we automatically collect technical information including your IP address, browser type, device identifiers, pages visited, session duration and referring URLs. This is standard practice for any online platform and helps us keep the site secure and functioning properly.

3.3 Through payment providers. When you deposit or withdraw PKR via JazzCash, Easypaisa, Raast or Bank Transfer, those payment providers share transaction confirmation data with b9998. We receive only what is necessary to credit or debit your account balance. We do not store full payment credentials.

3.4 From identity verification services. If required to verify your identity, we may use a third-party verification service that processes your submitted documents. These services are bound by their own data protection obligations.

4. Why We Use Your Personal Data

b9998 uses your personal information for the following purposes:

• Account management – to create, maintain and secure your b9998 account
• Transaction processing – to handle PKR deposits, withdrawals and bonus credits accurately
• Identity verification – to confirm you are who you say you are and that you meet the 18+ age requirement
• Fraud prevention and security – to detect and prevent unauthorised access, money laundering and other prohibited activity
• Customer support – to respond to your queries, complaints and requests efficiently
• Responsible gaming – to monitor patterns that may indicate problem gaming and to apply tools such as deposit limits or self-exclusion where appropriate
• Platform improvement – to understand how players use the site, fix issues and improve the overall experience
• Marketing communications – to send you information about promotions, new games and platform updates, but only if you have agreed to receive them
• Legal compliance – to meet any applicable legal and regulatory obligations

We do not use your data for purposes beyond those listed above without first informing you and, where required, obtaining your consent.

5. PKR Payment and Financial Data

5.1 All financial transactions on b9998 are in Pakistani Rupees (PKR). When you use JazzCash, Easypaisa, Raast, Bank Transfer or another supported payment method, the relevant transaction reference is recorded against your account to reconcile your balance.

5.2 b9998 does not store full payment credentials such as complete bank account numbers or mobile wallet PINs. Payment processing is handled by the respective payment provider. b9998 only receives a transaction confirmation and amount.

5.3 Financial records are retained for the period required to satisfy legal obligations including anti-money laundering requirements and standard accounting retention periods.

5.4 If a dispute arises about a transaction, b9998 may share relevant transaction data with the payment provider to investigate and resolve the issue.

6. Who We Share Your Data With

b9998 does not sell your personal data to any third party. We may share your data only in the following limited circumstances:

• Payment providers – JazzCash, Easypaisa, Raast, banks and other payment processors require transaction data to complete your PKR deposit or withdrawal
• Identity verification services – third-party KYC providers that verify your CNIC and age on our behalf, under strict confidentiality agreements
• Game providers – studios such as Pragmatic Play, PG Soft, Evolution and JILI receive your account session token to load games; they do not receive your full identity or payment data
• Fraud prevention services – specialised services that help us detect suspicious account activity and protect all players on the platform
• Legal authorities – where required by law or in response to a valid legal order, we may disclose account or transaction data to appropriate authorities
• Platform service providers – hosting, analytics and customer support tools that process data on our behalf under data processing agreements

Any third party that receives your data is required to handle it in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

7. Cookies and Tracking Technologies

7.1 b9998 uses cookies and similar technologies to operate the platform, remember your session, detect fraud and understand how players interact with the site. Cookies are small text files stored on your device.

7.2 The types of cookies we use are:

• Essential cookies – required for the platform to function. Without these, you cannot log in or use your account. These cannot be disabled.
• Security cookies – used to detect and prevent fraudulent access and protect your account session.
• Analytics cookies – help us understand which pages are most visited, how long sessions last and where errors occur, so we can improve the platform.
• Preference cookies – remember your settings such as language and display preferences.
• Marketing cookies – used only if you have opted in to receive promotional content from b9998.

7.3 You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using b9998, but some features may work less smoothly.

8. How Long We Keep Your Data

b9998 retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal obligations, resolve disputes and enforce our agreements. In general:

• Account and identity data – retained for the duration of your account plus a period following closure as required by applicable obligations
• Transaction and financial records – retained for the standard accounting and anti-money laundering retention period
• Support communications – retained for a reasonable period to allow follow-up on unresolved issues
• Technical logs – retained for a shorter rolling period for security and debugging purposes

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

9. How We Keep Your Data Safe

b9998 applies technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:

• Encrypted data transmission using industry-standard TLS protocols
• Secure storage with access restricted to authorised personnel only
• Regular security assessments and vulnerability checks on the platform
• Two-factor authentication options for account access
• Fraud monitoring systems that flag unusual login or transaction patterns in real time

No online platform can guarantee absolute security. If you have reason to believe your b9998 account has been compromised, contact our support team immediately at [email protected] so we can take prompt action to secure your account.

10. Your Privacy Rights

As a b9998 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details:

We will respond to all privacy rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to protect against unauthorised data access.

11. Minors and Under-18 Protection

b9998 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by someone under 18, the account will be immediately suspended, no withdrawals will be processed and any collected data will be handled in accordance with our age-verification and responsible gaming protocols.

Parents and guardians who believe a minor may have registered an account on b9998 should contact us immediately at [email protected].

12. Changes to This Privacy Policy

b9998 may update this Privacy Policy from time to time to reflect changes in our practices, platform features or applicable requirements. When we make material changes, we will update the effective date at the top of this page. Where appropriate, we will also notify registered players by email or via an in-platform notice.

Your continued use of the b9998 platform after any update means you accept the revised policy. If you disagree with any changes, you should stop using the platform and contact support to arrange account closure.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise a data right or wish to raise a concern about how your data has been handled, please contact the b9998 support team:

Our support team understands the Pakistan market and local payment context. We aim to respond to all privacy-related queries promptly and clearly.